Your Privacy Matters: Comprehensive Protection for Your Information
At TechEd Australia, we are committed to protecting your privacy and personal information in accordance with Australian Privacy Principles and international best practices. Your trust is paramount as you embark on your IT training journey with us, regardless of your age or career stage.
Effective Date: 12th February 2024
We regularly review and update our privacy policy to ensure continuous compliance and best-in-class data protection. For any questions, please contact our Privacy Officer at [email protected].
Our Privacy Commitment: Protecting Your Information with Industry-Leading Security
TechEd Australia is unwavering in its commitment to safeguarding the personal and educational information of all our students. We understand the sensitivity of your data and uphold the highest standards of privacy protection, aligning with Australia's stringent regulatory landscape.
- Full compliance with the Australian Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).
- Employment of industry-standard encryption, access controls, and robust security measures.
- Transparent policies on data usage, including clear opt-out options for marketing communications.
- Regular, independent security audits and continuous updates to our privacy framework.
Our dedicated Privacy Officer oversees all data protection practices. For any inquiries regarding this policy or your data, please reach out to [email protected].
Information We Collect and How We Use It
To provide you with the best possible educational experience and to comply with legal requirements, TechEd Australia collects certain information. We ensure that this collection is always relevant, transparent, and solely for stated purposes.
Data Collected May Include:
- Personal Information: Name, contact details, date of birth (for age-specific programs like Over 35s), payment information, and identification for enrollment verification.
- Educational Data: Course progress, assessment results, feedback, and certifications.
- Website & Usage Data: IP address, browser type, pages visited, time spent on site, and referrer URLs for service improvement and analytics.
- Marketing Preferences: Consent for receiving promotional materials, which you can manage at any time.
Information is primarily used for course delivery, student support, administrative functions, legal compliance, and to enhance our offerings. We limit third-party data sharing strictly to essential service providers under contractual obligations of confidentiality and security.
Security Measures and Data Protection
TechEd Australia employs a multi-layered security strategy to protect your data against unauthorized access, disclosure, alteration, and destruction. Our measures are continually updated to counter evolving cyber threats.
- Technical Security: Data encryption (at rest and in transit), secure network architectures, firewalls, and multi-factor authentication for sensitive systems.
- Physical Security: Data centres located in Australia with strict access controls, surveillance, and environmental monitoring.
- Staff Training & Access: Regular privacy and security training for all personnel, with strictly limited access to student data based on job role.
- Incident Response: A comprehensive incident response plan to quickly identify, contain, and remediate any potential data breaches, with timely notification as required.
- Audits & Assessments: Regular external vulnerability assessments and internal security audits to identify and mitigate risks.
Your Privacy Rights and Information Controls
As a student of TechEd Australia and an individual whose personal information we hold, you have fundamental rights regarding the access, control, and management of your data. We are committed to facilitating the exercise of these rights.
- Access & Correction: You have the right to request access to your personal information and to request corrections if it is inaccurate, incomplete, or outdated.
- Deletion: Under certain circumstances, you may request the deletion of your personal information.
- Data Portability: Where technically feasible, you can request your data in a structured, commonly used, and machine-readable format.
- Consent Withdrawal: You may withdraw consent for certain data processing activities, particularly those related to marketing, at any time.
- Complaints: If you believe your privacy rights have been breached, you can lodge a complaint directly with our Privacy Officer or with the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact our Privacy Officer at [email protected]. We retain information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.